Filing a complaint against a loan officer is simple.
Simply complete the form on the following page and an investigation will be launched. You will be updated on the investigation.



CAUTION: Filing a complaint puts a mark on the CLA permanent record and is available for public view. Please use caution when posting a complaint. On the form, in the section for details, you may ask us for our opinion on whether your complaint is a valid complaint or not. If you do this, a CLA panel member will review the complaint and report back to you their opinion on its validity.



Click here to proceed to the complaint form.