Here you will be able to research a loan officer or place a complaint against a loan officer. We listen to the public very carefully. If you have any comments or suggestions that you would like to see implemented, please let us know. We will listen.


Filing a complaint against a
loan officer is simple.
Simply complete the form on the following page and an investigation
will be launched. You will be updated on the investigation.
CAUTION: Filing a complaint puts a mark on the CLA permanent record and is available for public view. Please use caution when posting a complaint. On the form, in the section for details, you may ask us for our opinion on whether your complaint is a valid complaint or not. If you do this, a CLA panel member will review the complaint and report back to you their opinion on its validity.
Click here to proceed to the complaint form.